DogSync - Privacy Policy

Privacy Policy



Last updated: May 24, 2016


DogSync Inc. (“DogSync”, “we”, “us” or “our”) takes steps intended to meet privacy principles and requirements with respect to personal information under applicable Canadian privacy legislation. This Privacy Policy (the “Policy”) governs the DogSync Mobile Application (“DogSync App”) and the website operated by DogSync located at (the “Site”) (collectively, the “DogSync Services” or “Services”). The purpose of the Policy is to inform our customers and other individuals we deal with (“you” or “your” or “Users”) about how we collect, use, disclose and protect your personal information. Personal information is information about an identifiable individual, as more particularly described under applicable privacy legislation (“Personal Information”). This Privacy Policy applies to our collection, use and disclosure of Personal Information in Canada.

This Policy covers any Personal Information that DogSync obtains from you or about you when using the Services including, for example, when downloading the DogSync App, registering your pet or inputting tasks. We may add additional features to the Services from time to time and this Policy will govern those new features when added.

Personal Information We Collect

DogSync and its agents and representatives collect Personal Information in a number of circumstances through its Services. When you register for a DogSync user account, we ask for and store information about you and your dog. Information includes user's username, email address, and user's dog's birthday, breed, weight, gender, and picture.

We may also collect and retain information related to the tasks being performed by Users, including but not limited to the date and time of inputted tasks.

Personal Information we collect also includes any other information we may collect with your consent or as permitted or required by law.

Use of Personal Information

DogSync generally uses Personal Information for the following purposes:

  • delivering its Services;
  • improving the Services and enhancing your overall experience;
  • managing, administering, collecting or otherwise enforcing accounts;
  • delivering curated native in-app advertisements from DogSync and DogSync partners;
  • maintaining business records for reasonable periods, and generally managing and administering our business including defending and bringing legal actions;
  • meeting legal, regulatory, insurance, security and processing requirements; and
  • otherwise with consent or as permitted or required by law

Disclosure of Your Personal Information

Personal Information may be shared with agents or contractors of DogSync in connection with services that these individuals or entities perform for DogSync. Our written agreements with such agents and contractors ensure that Personal Information can only be used for the purposes for which it was disclosed to them, and that they handle the Personal Information in accordance with this Policy. Some of our agents/contractors are located outside of Canada and, as such, are subject to foreign laws, including laws that may require disclosure of Personal Information to government agencies in those countries.

Moreover, in a context where all or part of DogSync’s assets or business are or may be sold, financed, insured, securitized, assigned or otherwise disposed of, we may also disclose Personal Information to the companies involved in such a transaction, for the purposes of allowing those companies to decide whether to proceed with the transaction and, where applicable, to provide the Services that DogSync would otherwise provide and generally to carry on DogSync’s business.

Furthermore, as part of our commitment to enhance our Services, DogSync may identify other uses and disclosures for Personal Information in the future. In that event, we will seek the consent of the individuals concerned where required.

Your Consent

By providing us with your Personal Information, you consent to our collection, use and disclosure of that information as described in this Policy, as amended from time to time, or as described at or before the time of collection, use or disclosure, as the case may be. If you do not want your Personal Information to be collected, used or disclosed in this manner, then please do not submit your Personal Information to us. You may withdraw your consent, subject to legal or contractual restrictions and reasonable notice. However, if you withdraw your consent, we may not be able to provide the Services to you.


We take reasonable steps to protect your Personal Information using physical, electronic or procedural security measures appropriate to the sensitivity of the information in our custody or control, which may include safeguards to protect against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. Authorized employees, agents and mandataries of DogSync who require access to your Personal Information in order to fulfil their job requirements will have access to your Personal Information.

Access, Correction and Contacting Us

DogSync may establish and maintain a file of your Personal Information for the purposes described above.Upon written request, DogSync will provide you access to your Personal Information, subject to certain exceptions as provided by the applicable legislation. If you notice any errors or omissions in your Personal Information, please advise us in writing and we will promptly correct them where appropriate. If you have concerns regarding this Policy, the security of your Personal Information or our compliance with the applicable personal information protection legislation, or to request access to the file containing your Personal Information, please contact us at

Privacy Policy Changes

We may update this Policy at any time and will notify you of any changes by posting the new Policy on the Site and revising the “last updated” date at the top of the Policy.

We encourage you to frequently check the Site for any changes and to stay informed about how we are helping to protect the Personal Information we collect.